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Achieve Business Rapport and More –10 Brilliant Business Tips of the Week

December 20, 2019
Business Rapport Credit Suite

The Hottest and Most Brilliant Business Tips for YOU – Attain Business Rapport and More

Our researchers at Credit Suite found ten great business tips for you! Be fierce and score in business with the best tips around the web. You can use them today and see fast results. Build the ultimate in business rapport and connect with your clientele – and more.

And these brilliant business tips are all here for free! So settle in and scoop up these tantalizing goodies before your competition does!

#10. What? Where? Taming Your Work DistractionsMake Meaningful Customer and Prospect Connections Credit Suite

Our first tip is all about avoiding distractions at work. Also known as – watch out for that squirrel! HBR says everyone gets something like 46 push notifications per day – and most of them are useless and completely unnecessary.

Since these are a big portion of the 50 – 60 interruptions many of us get on a daily basis, turning off push notifications is one way to injure the distraction beast. But not quite slay it.

One great thing about email is that it doesn’t have to be answered immediately. So, why do we do that? Cut that stuff out yesterday. Another great idea was to set aside blocks of time to check email or anything else which is basically a distraction.

Yet another good idea was to stop hitting ‘reply all’. If not everyone has to know about XYZ, then they probably don’t want to hear you’re doing whatever it is that you’re doing. Certainly, they don’t need to follow every excruciating little step.

Tame Your Calendar

One idea they had was to not let people change your calendar without permission. Or to use Calendly which allows you to only offer meeting times during prescribed hours. That’s all well and good.

Allow us to add another idea.

Make a daily appointment with yourself to get stuff done. Whatever your thing is to do, and whatever is your most productive time – take that time back. Stuff it into a calendar block and mark yourself busy if not away.

Don’t breach your commitment to yourself. Don’t be late to your personal meeting with yourself. And don’t cancel.

If you absolutely must reschedule, do so for a big deal and an important reason. Your personal time is vital. Don’t squander, abuse, or dismiss it.

#9. Going to the WELL Standard

The next tip is about making sure your office space meets the WELL standard. Noobpreneur notes WELL has seven core concepts. They are: air, water, nourishment, light, fitness, comfort, and mind.

The article has good points for upgrading your office so as to meet the WELL standard. There are benefits, like increased employee health and productivity.

But what do you do if your office is a coffee shop, or a virtual space? What if you work from home? Or you just can’t change your space that readily.

We recommend reading the article, but we have some ideas for handling WELL in these other circumstances.

Almost WELL

Kinda. You can improve air by reducing clutter and adding plants. Get in more water by having it delivered. Enhance nourishment by bringing in healthy snacks and getting together a group to head to a healthy restaurant once a week. Bring in more light with a lamp – and make it better with a full-spectrum bulb.

It’s kind of obvious how to add more fitness – join a gym! But if that’s not feasible, how about walking to work, or taking public transportation – and using a stop farther away from your home or office than the closest one? If that can’t work, can you park in the farthest away parking spot? No matter which spots are open, use the one that’s farthest away from your office door. It’s highly likely it’ll be open.

And your healthy restaurant group? Maybe they’d like a different day where you bring in lunch and everyone goes for a walk during lunch?

Enhance comfort with seats and desks which are the right height. Bring in a small pillow if you need it. Slap on headphones and block out extraneous noise. And enhance mind with collaborating. Even people alone in their respective offices can collaborate using a tool like Asana or Slack.

Use your imagination.

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#8. Own YouTube With Your Next Video

Our following tip concerns YouTube SEO. Opt In Monster lays it all out for us.

Keep in mind, there is some overlap with #7, but these are not identical articles. They have some different tips.


Much like in traditional SEO, it’s all about the keywords. That is, the main subject of your video. Can’t decide on synonyms, like film vs. movie vs. cinema? Then use YouTube’s autosuggest. It comes from searches, so you’ll see what people are actually looking for. This is the essence of business rapport.

And for gosh sakes, don’t forget to put your keyword in your video title and description!

We recommend checking out the entire article but keep in mind at least their information on Google Trends appears to be out of date.

#7. Video, Meet Google

For our next tip, we looked at how to rank your newly optimized YouTube videos on Google. This is not the exact same thing as #8. AHRefs concentrates on using its product. This is typical for their articles. But the principles are good.

So, without further ado, here’s what they suggest.

Best Practices

  • Locate topics with ‘traffic potential’. This means checking keywords and doing research to find out what your customers and prospects are looking for. A wonderful video which no one is looking for may as well not exist at all. Ouch.
  • Create an optimized video. The best way to do this is to think about cooking shows (yes, really!). The best cooking videos have clear images and sound. They have clear instructions with no digressions. And the chef describes what they’re doing while they are doing it. This kind of clarity is what Google’s algorithm loves.
  • Fix your closed captions. Amen! In particular, if the captions get your company or product name wrong, or they don’t get your keywords right, fix that, stat!
  • Upload an attractive and enticing thumbnail. Don’t settle for what YouTube gives you. The software often doesn’t pick the best imagery. Make your image clear and high quality, no matter what’s in it.
  • Add timestamps! And keep them in your video description, with a new one on each line. The algorithm will pick these up. And your viewers will appreciate it. Consider a video with Xmas songs. For listeners playing the Whamageddon game, don’t you think they’d appreciate knowing when Last Christmas comes on, so they can avoid it? Same thing for your customers and prospects. Some of them want to cut to the chase. So make that possible.

#6. Have the Xmas Rush Before Xmas

This tip is so festive, and it works! Manta tells us how to get more customers into your business before Xmas.  There are any number of ways to leverage the holidays and bring in more customers. Of course decorating, either in person or virtually, is at the top of the list. Plus, the holidays are a great excuse for a party or a giveaway – or both.

But what’s below the surface and less obvious?

Take Advantage of Scheduling

The holidays are everyone’s crazy season. Even if you don’t have any holidays in December, you actually do – New Year’s Eve and Day. You might not want to be working on those days. And your employees may not want to be working, either.

So use the scheduling functions for software such as HootSuite and Buffer.

This also includes setting tweets, Facebook and Instagram posts, and blog posts for the last minute. Because we all know someone who buys for Xmas on the morning of.

Maybe that’s you. Hey, we’re not judging.

Free up your time to do just that and wield scheduling like a weapon.

#5. Achieve Business Rapport

Grab this tip while it’s hot!

‘Tis the season for togetherness – so why not build a better business rapport with your employees?

Effortless HR says holiday parties and other events are the perfect time to build and reinforce team bonds.

We really loved the part about decorating the office.

Make Meaningful Customer and Prospect Connections Credit Suite

Go Beyond Office Decorations

Of course, it’s easy to just put up some garlands and then call it a day. Er, a holiday.

But the great suggestion from this article was to also ask your decorating committee to check for anything which might need minor repairs while they’re putting stuff up. This isn’t meant to be a structural engineering inspection.

Rather, it’s to see if the paint is chipping in one corner, or there’s a fluorescent bulb that needs replacing. Maybe the company fridge could stand to be cleaned out. Or perhaps there’s a chair in the conference room which is no longer adjustable.

Whatever it may be, the committee should tell maintenance. And the article went onto suggest getting the fixes in before the holidays, if that’s at all possible. It goes beyond just plying your employees with alcohol and baked goods. These may not be big structural changes. Instead, they eliminate certain small annoyances. And they fix certain tiny cosmetic imperfections.

All of that can help your workers feel better, beyond the season.

Go Inclusive or Go Home

This was another point made in the same section. And boy oh boy, does that ever sing our holiday song! Go beyond the tree. How about a kinara (that’s the candelabra) for Kwanzaa and a menorah for Chanukah? You can get an electronic version of both, or battery-powered individual candles.

Your employees who aren’t Christian will appreciate your including them. I sure as heck would, and will. 😊

Volunteer Support

Now, this wasn’t in the article, but we feel the need to point it out. A decorating committee is virtually always a volunteer group. Do they need to stay late to get their work and the decorating done? Then pay those people overtime – and get them a cab or an Uber if they need to go home alone in the dark. And if they miss any work or are pulled away, get them some coverage!

Decorating the office shouldn’t be an occasion for anyone to get behind in their work, lose out on pay, or personally endanger themselves.

Not just sayin’.

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#4. Pull The Trigger On Emotional Words In Your Copy

Check out this tip, all about upping your business engagement with trigger words. Talk about building business rapport! Lead Pages notes that emotions lead to actions. So, which emotions do you want to evoke in you customers and prospects? And how do you evoke them?

We recommend reading the article although we suggest that you not overuse emotional words, particularly in your titles. Otherwise, you just sound like clickbait. And that is no way to build business rapport.

#3. Once Upon a Time, There Was a Sale…

It’s not your imagination: this tip can help you tell better stories in your business presentations. What better way to attain business rapport? HubSpot tells us that sales stories are a lot like any other type of story. That means, they have characters and conflict. And they have a change at the end. They have a coherent narrative.

We recommend reading the entire article as it’s helpful for building business rapport with better storytelling. But let’s first talk about fiction.

The World of Fiction

Yeah, I’m an actual fiction writer (fer realz, yo’).

Here’s how I learned to write fiction, and how it applies to your sales stories.


Who’s in the story? Where is it set – your setting is a type of character. When you match your character to your buyer persona, your prospect or customer will be more interested. If I’m a middle-aged woman, then telling me a story about a teenaged boy might not go over so well. The match should be close. It doesn’t have to be 100% on the nose. But if you try to fit one size to all, your story will fall flat.


In the sales context, this is the identification of the problem. Say your character has a problem that only your widget can solve. They need your service. Whatever it is, this is the driving force behind your tale. It’s the heart and soul of your story.


In standard storytelling, this is also called the climax. For sales storytelling, you’re looking to show an inciting incident which turns the problem into a critical issue that must be solved ASAP.

Think about, say, flood insurance. A lot of us realize, intellectually, that it’s probably a good idea to buy it. Yet we put it off and put it off and put it off.

The crisis is when the waters are pooling around your ankles. So, what’s pooling around your prospect’s ankles?


Here’s where you show the solution in action. By having flood insurance, your character gets the full value of her possessions back when they’re damaged or lost. She’s still been through a flood. But she’s much better off than her neighbors who didn’t have flood insurance. She can make a new start much more easily.

Tell. Your. Story.

Did YOU know you that there are 27 killer ways to get cash for your business? YOUR business can get money FAST.

#2. Come on Back

Our second to last tip can give you a new perspective on winning back customers with ‘back in stock’ emails. Sumo reveals all about building your mailing list and using it to bring back customers. Consider this: it’s the holidays, eh? As if you didn’t know. And stuff goes out of stock. All. The. Time.

Acknowledge it. Embrace it. Benefit from it.

The article is great and we recommend reading it in its entirety. Here’s one takeaway we really loved.

Personalization FTW

With current technology, there’s no excuse not to know what your customer or prospect was browsing and what you’re out of. That is, if you sell sweatshirts and the black is in stock, but navy isn’t, your prospect will appreciate it if you showcase the navy in your email to them. While it’s possible to offer a substitute (and you can), not shoehorning your customers in the same place is a good thing.

All of those square pegs don’t fit into round holes.

Nor should they.

#1. Uniqueness Matters

We saved the best for last. For our favorite remarkable tip, we focused on making your product uniquely memorable. Startup Professionals says 80% of businesses believe their offerings are unique. But only 8% of customers feel the same.

That’s … not good.

One great way to differentiate you from your competition – and in your customers’ eyes – is to customize. But do so efficiently. Your customers may want an experience specifically tailored to them. So give them one, as well as you can.

This means concentrating on which customers get such special treatment. Not everyone should. Not only will it help you differentiate yourself, it will also give off an exclusivity vibe. People like to pay for that. So make it exclusive.

So which one of our brilliant business tips was your favorite? And which one will you be implementing now?

About the author 

Janet Gershen-Siegel

Janet Gershen-Siegel is the seasoned Finance Writer and a former content manager at Credit Suite. She has been admitted to practice law for over 30 years, with a focus on litigation and product liability, and is a published author, with writing credits at Entrepreneur, FedSmith.com and BusinessingMag.com.

She has a BA in Philosophy from Boston University, a JD from the Delaware Law School of Widener University, and a MS in Interactive Media (Social Media) from Quinnipiac University.

She regularly writes for Credit Suite, which helps businesses improve Fundability™, build credit, and get approved for loans and credit lines.

Her specialties: business credit, business credit cards, business funding, crowdfunding, and law

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