STAFF PROFILES

Meet our awesome team

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Heather Hankel

(877) 600-2487


My background prior to joining the Credit Suite family has been in Bank and Credit Union Management. I was in the industry for 16 years, gaining lots of experience in financing and business development. Since joining Credit Suite my knowledge around business credit has expanded tremendously. There is no other company I've worked for that has such passion to help our small businesses succeed! I'm proud to be part of that!

I am a mother of 4 beautiful kiddos and married to a great man. My family and I live in the beautiful Pacific Northwest. We love to ride bikes, camp, fish and explore new adventures. I really enjoy crocheting and reading when I'm not running around with my clan!

Tyler Okland

(877) 600-2487


Customer Service and Team Success is vital to me, always strive to be the best and provide the best service and satisfaction to our client customers.

I came to Credit Suite from working over 2 years in the Credit Union industry from a Teller to a Loan Officer; I am excited to be apart of our Credit Suite Team by providing you the best services we have to offer our amazing customers.

Nyle

(877) 600-2487


I've been into Business Process Outsourcing Industry for 8 years before joining Credit Suite team. My name is Nyle (sounds like “Nile”, like the river). I'm a mom of 2 blessed kids, a faithful wife to my husband and an active evangelist of the Gospel in our city.

Having been hired in CreditSuite serves as a great blessing, which led me to resign in a BPO office (as Operations Manager). I had that leap of faith that I can still earn while working at home, and I never regret it. It's a great privilege and a favor from God to be part of Credit Suite team. Together, we will help business owners and aspirants to make a difference :)

Aimee D. Ellacer

(877) 600-2487


My favorite part of working in Credit Suite is helping clients talk to the credit specialists, because it allows me to help them realize the importance of building business credit.

When I’m not working, I tried to avoid the screen as much as possible. I like to watch TV series like Criminal Minds, current events or spending quality time with my daughter. I’m a devoted mother, pet lover and a positive individual.

I think of myself as an outgoing, genuine, and straightforward person, although I’ve also been known to be blunt when affronted. The things I love most in life are my family, my daughter Louise and my relationship with God.

I’ve been with customer service and sales industry since 2007, and I really love it.

Jeoffrey Baterina

(877) 600-2487


I have several years of experience working in the Corporate World of Customer Service Industries catering various accounts and line of business. Having said that, I was able to develop an extensive skills all focusing on customer relation both client and managerial level. I love helping people and see them succeed. I always put my heart in everything I do whether be sports or work. I set goals for myself and always have that excitement and enthuasiasm to achieve them.

Floist Anne Gemar

(877) 600-2487


I have a vast experience in customer service and tech support.I also worked as a Business Development Manager assistant in a real estate company and as a virtual assistant for several clients for the last 7 years and counting.Additional fields include, sales, telemarketing/appointment setting, Data Entry and Resume writing. During my free time, I usually stayed at home relaxing,watch tv shows and spend quality time with my family. I also love to travel at least once a year and explore beautiful places and try different cuisines.My interests are photography, baking and cooking,reading books and interior designing.

Bryan Francisco

(877) 600-2487


Prior to joining Credit Suite, I have been in the Customer Service industry for 14 years and running. Wherein, within those years I have managed to work with Tech, Sales and Customer Service altogether. I have also been an Agent, a Trainer, a Supervisor and an Operations Manager. The journey I had only taught me one thing, Success is only attained when you hear your customer is genuinely satisfied.

I am a father to 2 amazing children (Bianca and Izzy), a husband to a great wife (Annie) and a host to 7 lovable dogs (5 pups).

Outside of work, I am a Professional MMA Fighter (Jiu Jitsu) and a Gamer.

HEAR WHAT OUR CLIENTS HAVE TO SAY

We are passionate about helping our clients secure business credit and financing, and offering both as a service. Of course, we’re going to have great things to say about our company because we think what we do and how we do it is pretty awesome. What really matters is what our clients have to say, so click below to hear from some of our customers who we live to serve.
Rick Sax 1 - Rick Sax

Rick Sax

Rick Sax Inc
Lauderdale FL

Hello my name is Naryan Dindiel and my B=business is Rick Sax Inc. and I’m giving a video testimonial for …

Paul Northup - Paul Northup

Paul Northup

A Plus Credit
Angier NC

I’m with A Plus Credit, we’re all in North Carolina and I want to spend a few moments just talking about …

donna - Donna Perkins

Donna Perkins

KC Credit Services
Kansas City MO

Hi I am Donna with KC Credit Services. The Business Dispute Suite funding area is easy to use, a simple t …

Steven Granados - Steven Granados

Steven Granados

Firm Credit Solutions
Huntersville NC

Hello, I’m Steve Granados and I just wanted to thank the Business Finance Suite for helping me out with m …